1. Introduction

PTX Industrial is committed to protecting your privacy and handling personal information in accordance with applicable Australian privacy laws.

This Privacy Policy outlines how we collect, use, store, and disclose personal information.

2. Information We Collect

We may collect the following information:

• Name
• Company name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Website usage data (via cookies or analytics tools)

3. How We Collect Information

We collect personal information when you:

• Place an order
• Register for an account
• Submit a reseller application
• Contact us via website, email, or phone
• Browse our website

4. How We Use Your Information

We use your information to:

• Process orders and payments
• Deliver products
• Provide customer support
• Manage reseller accounts
• Improve our website and services
• Send relevant communications (if applicable)

5. Disclosure of Information

We may disclose your information to:

• Shipping providers (e.g. couriers)
• Payment providers
• IT service providers (e.g. website hosting)
• Regulatory authorities where required

We do not sell your personal information.

6. Cookies and Website Tracking

Our website may use cookies and analytics tools to:

• Improve user experience
• Analyse website traffic
• Understand customer behaviour

You may disable cookies in your browser settings.

7. Data Security

We take reasonable steps to protect personal information from:

• misuse
• loss
• unauthorised access

However, no method of transmission over the internet is completely secure.

8. Access and Correction

You may request access to your personal information or request corrections by contacting us.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

11. Contact Us

If you have any questions, please contact:

📧 Email: sales@ptxindustrial.com.au
🌐 Website: https://ptxindustrial.com.au